How far is The Reef 28 Hotel & Spa (Adults Only) from Cozumel International Airport?
The hotel is located 19 km from Cozumel International Airport.
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The Reef 28 Hotel & Spa (Adults Only), Playa del Carmen
101US$
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Key details
About the Hotel
1 Avenida Nte & Calle 28 Nte,,
Playa del Carmen,
Mexico,
77720,
Quintana Roo
- Close to the beach
Perfect
8.1
8.6
3.2
3.7
Loved by guests
"The Rooftop is just amazing, with the pool and the bar; the view to the sea is nice."
"We found Playacar to be more our speed, upscacle, on the beach, with a huge pool and swim up bar."
"Great adult only properties. Really enjoyed the rooftop."
The Reef 28 Hotel & Spa (Adults Only) is a 5-star boutique-style Playa del Carmen hotel that offers a unique blend of luxury and comfort. Guests can enjoy dining at
Rooms & Amenities
Rooms at The Reef 28 Hotel & Spa (Adults Only) feature
Dining Options
Dining options include the
Leisure & Activities
The Reef 28 provides leisure amenities, including a rooftop lounge with stunning views and a lively atmosphere. Guests can unwind by the
Services & Local Area
The hotel offers convenient transportation services, including
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxurious Master Suite
2 persons
100 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Deluxe Junior Suite Partial Ocean View
2 persons
45 m²
2 Double beds
Partial View
Shower
Coffee machine
room details
Deluxe Junior Suite City View
2 persons
45 m²
2 Double beds
City view
Shower
Coffee machine
room details
Deluxe Junior Suite Work & Play
2 persons
45 m²
2 Double beds
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking property
- Free Wi-Fi
- Parking
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Adults only
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Multilingual staff
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Billiard tables
- Table tennis
- Yoga class
- Sports trainer
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Welcome drink
Dining
- Breakfast room
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Board games
Spa & Leisure
- Infinity pool
- Rooftop pool
- Seasonal outdoor pool
- Indoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Open-air bath
Room features
- Air conditioning
- VIP room facilities
- Sitting area
- Terrace
- Garden furniture
- Bottled water
- Dining table
- Trouser press
Bathroom
- Free toiletries
Media
- Flat-screen TV
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Dining Onsite
The Reef 28 Hotel & Spa delights guests with a range of dining experiences, from modern Mexican to Asian cuisine, all set within inviting and stylish environments. With options that cater to various dietary preferences, guests can indulge in exquisite flavors while enjoying unique atmospheres throughout their stay.
Cachito
Mexican
Ambiance
Modern and vibrant
Key Offerings
Savor exclusive dishes crafted by renowned Chef de Cuisine, Margarita Carrillo, featuring options for vegetarian, vegan, and gluten-free diners.
Reservation
Recommended
Open daily from 12:30 PM to 10:30 PM
El Asiático
Asian
Ambiance
Modern with an intimate setting
Key Offerings
Explore a menu of Asian delights, offering special dishes for vegetarian, vegan, and gluten-free guests.
Reservation
Recommended
Open for dinner on Tuesday, Thursday, and Saturday from 6:00 PM to 10:30 PM
Veintiocho
International buffet
Ambiance
Modern and spacious, suited for casual dining
Key Offerings
Enjoy a buffet breakfast with fresh options from 7 AM to 11 AM, followed by delightful dishes for lunch and dinner, all accommodating various dietary needs.
Reservation
Not needed
Breakfast from 7:00 AM to 11:00 AM; Dinner from 6:00 PM to 10:30 PM, daily
Roof Top
Casual lounge
Ambiance
Rooftop setting with city views and a lively atmosphere
Key Offerings
Relax by the sparkling infinity pool with a menu offering light bites, perfect for lunch or dinner while enjoying the backdrop of upbeat music.
Reservation
Not needed
Open daily from 11:00 AM to 10:30 PM
Location
1 Avenida Nte & Calle 28 Nte,,
Playa del Carmen,
Mexico,
77720,
Quintana Roo
Map view
1 Avenida Nte & Calle 28 Nte,,
Playa del Carmen,
Mexico,
77720,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
850 m
Landmark
Los Fundadores Park
1.5
km
Museum
3D Museum of Wonders
1.0
km
Night club
Coco Bongo
830 m
Aquarium
Aquarium Beach
630 m
Landmark
Gaston Charo Art Gallery Playa del Carmen
950 m
Landmark
Sun Jaguar
1.1
km
Landmark
Galeria Lamanai
1.1
km
Landmark
Galeria de Arte 5ta Avenida
1.2
km
Church
Nuestra Senora del Carmen Catholic Church
2.1
km
Landmark
La Sirena's Fine Mexican Handcrafts
1.3
km
Landmark
Martina Beach Club
1.1
km
Shopping Area
Plaza Calle Corazon
640 m
Store
MEGA Soriana
690 m
Landmark
The Union
630 m
Gallery
Riviera Art Gallery
1.5
km
Store
ME Dive Center
960 m
Nearby
Mall
Quinta Alegria Shopping Mall
470 m
Museum
Museo Frida Kahlo Playa Del Carmen
410 m
Beach
Mamita's Beach Club
490 m
Beach
Kool Beach Club
290 m
Gallery
La Galeria de Playa Art Gallery
90 m
Avenida entre 24 y 34 calles 5a
Caminarte
90 m
Beach
Playacar
470 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
420 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
420 m
Gallery
Tierra Huichol
490 m
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
540 m
Beach
Playa Mamitas
330 m
Shopping Area
Plaza Las Americas
350 m
Restaurants
Ah Cacao Chocolate Cafe
150 m
5th Avenue with Constituyentes Between 38th and 40th streets
Micaela's
110 m
5ta Avenida Between Calle 28 & Calle 30
Restaurante Cachito
40 m
1 Avenida Nte Corner with 28 Nte street
Rockas Jamaican Kitchen
30 m
Avenida 1 Between Calle 26 and Calle 28
El Diez
120 m
Quinta Avenida Cor. Calle 30
Las Helodias
80 m
Calle 28 Nte Mz 79 Lt 6 Local 2 y 3 entre 1a Nte y Calle Cozumel
Pepe's
100 m
Conzumel
Senor Frog's Playa del Carmen
260 m
Calle Quinta Avenida Calle 22 Norte
La Choperia
90 m
Avenida 5
Corazon
110 m
5ta Avenida Entre Calle 14 Y 14 Bis
Sushi Itto
110 m
Calle Quinta Avenida S/N
Explore Playa del Carmen
Explore Playa del Carmen
Quinta Avenida
11 minutes' walk
Famous pedestrian street lined with shops, restaurants, and vibrant nightlife. A hub for shopping and people-watching.
Los Fundadores Park
18 minutes' walk
A scenic park with beachfront access, sculptures, and cultural events. Nestled along the coastline, perfect for a leisurely stroll.
3D Museum of Wonders
13 minutes' walk
An interactive art museum featuring optical illusions and 3D artworks. Ideal for fun photo opportunities.
Coco Bongo
10 minutes' walk
Renowned entertainment venue famous for its spectacular shows, live music, and vibrant atmosphere. A must-visit for nightlife.
Restaurante Cachito
1 minute' walk
Offering authentic Mexican cuisine in a casual atmosphere. Known for its fresh ingredients and inviting service.
Rockas Jamaican Kitchen
1 minute' walk
Caribbean-inspired dishes with a vibrant ambiance. Great for seafood lovers, featuring signature jerk chicken and cocktails.
Ah Cacao Chocolate Cafe
2 minutes' walk
Charming cafe specializing in high-quality chocolate treats and drinks. A delightful stop for dessert enthusiasts.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Matthew
United States,
February
2025
9.0/10
I had a wonderful week at Reef 28, where the location is ideal, just a short stroll from the beach and the vibrant 5th Avenue. The accommodations were modern and clean, and the service was exceptional-especially from staff like Christian and Francisco who really made our stay memorable. However, I did find some areas needing improvement, like the chilly pool temperature and slow restaurant service during peak times, which detracted from the overall experience a bit.
Rooms
9.0
The rooms were spacious, clean, and equipped with comfortable beds. I felt right at home here.
Service
10.0
The service was top-notch, with staff going above and beyond to enhance our stay.
Location
10.0
The hotel is centrally located, making it convenient to access both the beach and local attractions.
Dining
9.0
Breakfast was excellent, and I appreciated the no-reservation policy for a la carte dining, which was a step above typical buffet offerings.
Facilities
7.0
The rooftop pool area was a fantastic place to relax, though the temperature of the pool itself could use some adjustment.
Larry
United States,
December
2024
7.4/10
I had a mixed experience during my stay. The hotel is located in a vibrant area close to shopping and dining, which was a plus. The rooms had a nice layout and came with a balcony, but we encountered issues with lukewarm water in the tub and shower. The service varied, with some staff being incredibly friendly, but we experienced long waits during a presentation. The dining options were generally good, but the limited availability of some restaurants impacted our choices.
Rooms
7.0
The layout of the master suite was fantastic, and we loved having a balcony. However, the master suite wasn't ready upon arrival, leading to a temporary stay in a standard room.
Service
6.0
While some staff members were amazing and attentive, we found the scheduling of the presentation quite disruptive and time-consuming.
Location
9.0
The hotel is in a great location, just a short walk from Fifth Avenue and the beach, making it highly convenient for exploring.
Dining
8.0
The food was generally better than expected for an all-inclusive, with cook-to-order options and delicious drinks. However, one restaurant was under construction, limiting choices.
Facilities
7.0
The hotel offered a relaxing spa experience and had a pleasant pool area, but access to beach chairs came at an additional cost, which was a downside.
Chris
United States,
December
2024
5.0/10
My honeymoon at this hotel turned out to be quite disappointing. The room was not only dirty, with a musty smell, but we were also given two single beds instead of a proper double bed. While the dining options were plentiful, the food consistently lacked quality and the service was painfully slow. On a positive note, the staff did attempt to assist us, but overall, the value for the stay was not worth it given the experience.
Rooms
5.0
The room was dirty and musty with two single beds instead of a king bed.
Service
5.0
The service was unorganized and slow, leaving much to be desired.
Location
6.0
The hotel's location is decent, but noise from the area can be bothersome.
Dining
5.0
The food quality was poor and the service at meals was lacking.
Facilities
5.0
The amenities looked good but fell short in execution.
Attempts by staff to assist
Dirty rooms
Henry
United States,
December
2024
8.6/10
I recently stayed at Reef 28 with a group of friends, and overall, we had a fantastic time! The location couldn't be better, just a short walk to 5th Avenue. The rooftop pool and spa added a nice touch to our experience, though we did find ourselves venturing out for meals some days, as the all-inclusive food options grew repetitive. It would have been nice to have more dining variety on-site.
Rooms
9.0
Our suite was spacious and clean, featuring a balcony that provided lovely views. It really felt like a relaxing escape.
Service
9.0
The staff was approachable and eager to help, making our check-in process smooth and welcoming.
Location
10.0
Extremely convenient! Just one block from 5th Avenue where we could explore shops and restaurants easily.
Dining
7.0
The food varied throughout the week, with some highlights, but I often found myself wanting to explore local restaurants for a change.
Facilities
8.0
The rooftop pool was impressive and offered stunning views, providing a relaxing atmosphere to unwind.
Randy
United States,
October
2024
7.0/10
Our stay at Reef 28 was memorable, featuring a beautiful rooftop area and a vibrant atmosphere for young couples. The breakfast buffet stood out, and we felt safe exploring the surroundings. However, the service at the restaurants was really slow, and we faced some frustrating issues with room service. While the amenities were great, some aspects left room for improvement, especially regarding management efficiency.
Rooms
7.0
The rooms were modern, clean, and equipped with everything we needed for a comfortable stay. The master suite, however, didn't cool down properly, leading to an uncomfortably warm environment.
Service
5.0
The service was hit or miss. While some staff were attentive, we encountered delays with room service and overall management seemed disorganized.
Location
9.0
The hotel is located right near the downtown area of Playa del Carmen, making it convenient for exploring local attractions and restaurants.
Dining
6.0
Dining options were enjoyable, especially the breakfast buffet. However, the wait times for meals were excessively long, which was frustrating.
Facilities
8.0
The rooftop pool and lounge areas were fantastic, providing a great space to relax. The vibe was perfect for socializing, especially for younger guests.
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
234
Former name
the reef 28 - adults only - all suites - optional gourmet all inclusive
FAQs
About The Reef 28 Hotel & Spa (Adults Only)
What are the check-in and check-out times at The Reef 28 Hotel & Spa (Adults Only)?
Check-in is at 15:00 and check-out is at 12:00.
What dining options are available at The Reef 28 Hotel & Spa (Adults Only)?
The hotel features two fine dining restaurants, a rooftop lounge, and a buffet restaurant offering American, Mexican, and Asian cuisines.
Is there a spa available at The Reef 28 Hotel & Spa (Adults Only)?
Yes, the hotel has an on-site spa offering a range of services including massages, facials, and beauty treatments.
What is the distance from The Reef 28 Hotel & Spa (Adults Only) to Playa del Carmen Beach?
The hotel is located 1 km from Playa del Carmen Beach.
Does The Reef 28 Hotel & Spa (Adults Only) offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the property.
What nearby restaurants are there to The Reef 28 Hotel & Spa (Adults Only)?
Nearby restaurants include Ah Cacao Chocolate Cafe, Chez Celine, Las Helodias, Hangover Bar, and Micaela's, all located 0.5 km away.
Is parking available at The Reef 28 Hotel & Spa (Adults Only)?
Yes, private parking is available on-site for free.
Is The Reef 28 Hotel & Spa (Adults Only) an adults-only property?
Yes, it is an adults-only hotel designed for a luxurious stay.
What amenities are included in the rooms at The Reef 28 Hotel & Spa (Adults Only)?
Rooms include air conditioning, a flat-screen TV, a mini-fridge, a seating area, and a private bathroom with free toiletries.
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